Ask a home health nurse how she found out a patient's meds changed last week, and there's a decent chance the answer's a phone call, a sticky note on someone's fridge, or a group text that half the care team never even opened. We're deep into an era where AI writes production code and reads scans faster than a radiologist, and a huge amount of actual day-to-day patient coordination still runs on whoever happened to pick up the phone. That's not really a tech-shortage problem. Healthcare's drowning in software EHRs, scheduling platforms, messaging apps, patient portals, you name it. The issue is none of it talks to the others, and none of it actually manages the handoff between the people doing the work. A caregiver logs a visit in one tool. The nurse who needs to know about a skipped dose hears about it two days later, maybe, if someone thought to mention it. Meanwhile an administrator trying to get a status update ends up on the phone with three different...
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